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  • Writer's pictureDel Chatterson

Hard-ass Management


Hard-ass Management

Doesn’t work anymore

“The players wanted a change. His style wasn’t working anymore.” Those were the parting words from management when Darryl Sutter was fired as head coach of the Calgary Flames hockey team at the end of a losing season, just one year after being named Jack Adams Award winner as the NHL's top head coach. 

Apparently tough, demanding, hard-ass management works for a while, but not for long. “Break 'em down, then build them up,” was Sutter’s approach. Not many respond well or want to sign up for more of the same treatment. Young athletes and employees, who have prepared and are ready for the big time, have more confidence in their ability to contribute and want a voice in how the job gets done.

It takes more empathy and understanding and better two-way communication to get the most out of top performers and to build a winning team. Good coaches, consultants, and managers know how to balance critique and encouragement. Screaming insults and abuse may get attention and an immediate response, but it’s not likely to get a continuing commitment to better performance.

That style of management usually leads to a request for change. “Either he goes, or I go.”

Be better. Do Better. Be an Enlightened Entrepreneur.

Del Chatterson, your Uncle Ralph

Learn more about Enlightened Entrepreneurship at: Read more of Uncle Ralph's advice for Entrepreneurs in Don't Do It the Hard Way & The Complete Do-It-Yourself Guide to Business Plans - 2020 Editions.

Read more Blog posts at: LearningEntrepreneurship Blogs

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